Shipping policy

Shipping & Delivery Policy

At TUFFMAN, we’re committed to getting your products to you quickly, securely, and with care.

Important: Shipping Outside Nigeria, the United Kingdom, and North America

If you are shopping from locations outside Nigeria, the United Kingdom, and North America, please contact us at orders@tuffman.co to receive an accurate shipping fee quote before completing your purchase. This ensures you have the correct information about delivery costs to your location.

Processing Time

All orders are processed within 3 business days (excluding weekends and holidays) after your order confirmation email is received. You’ll get a notification once your order has been shipped.

Please note that during peak periods or product launches, processing times may be slightly extended, but we’ll always keep you updated.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping option selected. Shipping times are determined by the customer's selected shipping method.

Please note: Delivery times are estimates and may be affected by courier delays or external factors beyond our control.

International Shipping

We currently offer international shipping to select countries. Shipping costs and delivery times will be calculated at checkout based on your location. Customs duties or import taxes (if applicable) are the responsibility of the customer.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number (if relevant to your delivery address) so you can follow your package’s journey.

If you haven't received your tracking details within 3 business days, please contact us.